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title: "Website chatbot that cites its sources | Calypso Widget"
canonical_url: "https://www.calypso.so/widget/answers"
last_updated: "2026-10-09T14:52:19.802Z"
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  description: "Calypso Widget answers only from the content you upload: files or a URL, the sources you let it cite, topics and quick answers you write. Every answer names its source, and you decide what visitors see."
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  "og:description": "Calypso Widget answers only from the content you upload: files or a URL, the sources you let it cite, topics and quick answers you write. Every answer names its source, and you decide what visitors see."
  "og:title": "Website chatbot that cites its sources | Calypso Widget"
  "twitter:description": "Calypso Widget answers only from the content you upload: files or a URL, the sources you let it cite, topics and quick answers you write. Every answer names its source, and you decide what visitors see."
  "twitter:title": "Website chatbot that cites its sources | Calypso Widget"
---

Start free trial

**Calypso Widget · Answers**

# A website chatbot that cites its sources

The widget answers only from the content you upload, names the source under every answer, and says when it does not know. You decide what it may say.

[**Start free trial**](https://widget.calypso.so/join?targetAppKey=widget&returnTo=%2F) [**Content settings in the docs**](https://docs.calypso.so/context/deploy/web-widget)

**Sources**

## What you put in is what it knows.

Three ways to give it content, and one switch per source to decide whether it may be cited.

### **Upload files**

PDFs, documents, and text. A price list, a returns policy, a product guide.

### **Point it at a URL**

A page on your site, read as it is today. Re-read it when the page changes.

### **Pick what it may cite**

Every source has a switch. Off means it never appears in an answer.

**Citations**

## Every answer shows where it came from.

Under each answer, the source: the document and the section. A visitor can check it; you can see what was said and why. Typical website chatbots answer from the open web and cannot show their work.

**Ask us anything**

Answers from this site’s own content

Hi. I answer from this site’s content and show you where each answer comes from. What can I help with?

Can I return an opened item?

Opened items can be returned within 30 days if they are undamaged. Exchanges are free; refunds go back to the original payment method.

**Returns policy, section 2**

What does it cost?Can it hand off to WhatsApp?Where do answers come from?

Type a question…

**Prefer a person? Continue on WhatsApp**

**You decide what visitors see**

## Topics, quick answers, and an off switch.

The widget is yours to shape: the questions it should expect, the answers you want given in your own words, and the sources it may never touch.

### **Topics**

Group the questions you expect, so the greeting suggests the right ones.

### **Quick answers**

Write the answer once, in your words. Served first and free; the widget does not have to work it out.

### **Off**

A source switched off is out of every answer. Nothing you did not put in gets in.

**From the docs**

## Answers, in detail.

| **What it reads** | PDFs, documents, text, and web pages |
| --- | --- |
| **Content on the plan** | 250 MB |
| **Citation on an answer** | The source document and section, under the answer |
| **Quick answers** | Served first, in your words, and not counted as questions |
| **When it does not know** | It says so and offers the WhatsApp bridge |
| **Your content and shared models** | Never used to train them |

**Questions and answers**

## Answer questions.

**Keep reading**

[<h3>**Install **</h3>One line on WordPress, Shopify, Wix, Webflow or plain HTML; what the visitor sees, UI versions, locales.](https://www.calypso.so/widget/install) [<h3>**WhatsApp bridge **</h3>A WhatsApp button that opens with the question typed, when it is offered, where leads land.](https://www.calypso.so/widget/whatsapp-bridge) [<h3>**Pricing **</h3>One plan, credit bundles, unlimited seats. Free trial once the widget is live.](https://www.calypso.so/widget/pricing) [<h3>**Content settings in the docs **</h3>The reference this page is written from: the tag, its attributes, and the dashboard settings.](https://docs.calypso.so/context/deploy/web-widget)

**Start today**

## **Answers your visitors can check.**

Set up free, add your content, and see the first cited answer in the dashboard before anything goes live.

[**Start free trial**](https://widget.calypso.so/join?targetAppKey=widget&returnTo=%2F) [**Building on it? Calypso Context**](https://www.calypso.so/context)