Every fact has a home
Documents, products, policies, and history land in named collections before Calypso answers from them.
Documents, products, policies, customer history, permissions, and previous decisions. Calypso keeps every source organized, current, and ready to cite when it answers.
Context ready
bucket://support-handbook
8
files
3
websites
1
Q&A
Answering as
calypso-rag-agent:support
Answers scoped to this knowledge.
Documents, products, policies, and history land in named collections before Calypso answers from them.
Files, websites, and Q&A are filed where they belong — support, pricing, legal — before indexing starts.
Received, read, understood, ready — you can see exactly when Calypso can answer from a new source.
The Calypso Agent answers only from the knowledge you scoped to it — focused and repeatable.
Source boundaries
Context keeps support docs, pricing rules, legal policies, onboarding guides, screenshots, and customer files separated by purpose — so Calypso answers from the source set it is supposed to trust.
support-handbookSync help center pages, troubleshooting PDFs, screenshots, and escalation notes into one cite-ready support collection.
pricingKeep packaging docs, plan sheets, procurement FAQs, and discount policies separate from broad product knowledge.
legalGive legal conversations a governed source set for terms, policies, compliance PDFs, and data handling documents.
customer-onboardingAssemble setup guides, diagrams, checklists, and customer-specific instructions for onboarding conversations.
REST API
List retrieval buckets
# List retrieval buckets for this API key
curl https://api.calypso.so/v1/knowledge/buckets \
-H "Authorization: Bearer sk_..."
{
"team_id": "team_123",
"buckets": [
{
"id": "bucket_abc",
"slug": "support-handbook",
"name": "Support Handbook",
"status": "active",
"memberCount": 12,
"counts": {
"file": 8,
"website": 3,
"qa": 1,
"retrievable": 12
},
"bucketStore": {
"status": "active",
"indexed_member_count": 12,
"pending_member_count": 0
}
}
]
}/v1/knowledge/bucketsList bucket ids, slugs, source counts, status, and bucket-store readiness for the team behind an API key.
/v1/knowledge/files/upload-sessionCreate a direct upload session and route one file into bucket_ids, bucket_slugs, bucket, or create_missing_buckets.
/v1/knowledge/files:batch/upload-sessionPrepare 1 to 100 files with shared or per-item bucket destinations, then poll readiness.
Readiness model
A new source counts only when Calypso can actually answer from it. Ready means indexed, scoped, and citable — visible before your customers ever ask.
Received
Part of the durable ingestion path.
Queued
Part of the durable ingestion path.
Reading
Part of the durable ingestion path.
Understood
Part of the durable ingestion path.
Ready to cite
Calypso can now answer from it — with citations.
Under the hood
Calypso Context is built on multimodal Gemini File Search RAG. If you care how the grounding works, this is your section.
Get started with Context
Start with Context, put it to work through the Calypso Agent, and reuse the same knowledge across WhatsApp, your API, n8n, Gmail, and your site.