Calypso Agent · one per board
An agent with a lane, a voice, and a finish line.
Every Smart Board gets its own Calypso Agent. It is bound to that board, runs on the board’s own context and behaviour, and works each conversation toward the board’s objective — column by column, until the customer is where they should be. One switch turns it off; your team is on the board instantly.
- 01
Bound to one board
The Sales agent works Sales. It never answers a support question or touches another board — a scope you can explain in one sentence.
- 02
Its own context and behaviour
It answers only from that board’s sources, in the voice and guidance you set. Consistent on Sales, consistent on Support, never mixed.
- 03
Works the columns as steps
Each column is a step with a condition. The agent works a conversation until it holds, then moves the card. Progress you can see, not just replies.
- 04
Off in one switch
Pause it and your team is on the board with every conversation and its context. Flip it back and it resumes where it stopped.
Calypso Agent
Sales AI Agent
- Bound to
- Sales board and nothing else.
- Context
- Catalog 12 Prices 3 Delivery zones 1 Product photos 48
- Behaviour
- Voice · Advisor
Consultative, practical, and calm.
Guidance Be concise, practical, and executive-friendly. - Works toward
Turn every enquiry into a booked delivery.
- New
- Qualified
- Quoted
- Booked
Off in one switch — your team is on the board with every conversation and its context.
OffIts board
Every column is a step. The agent moves people to the next one.
It looks at where each conversation sits, what that column needs, and works until it holds — then moves the card. Progress you can see, not just replies.
Sales
Objective: Turn every enquiry into a booked delivery.
Calypso Agent- Catalog (12 PDF)
- Prices (3 Spreadsheet)
- Delivery zones (1 Website)
- Product photos (48 Image)
Objective: Reply within a minute and learn what they need.
Marco B.
Sep 9Need the invoice for order #4821.
AgentValentina R.
Sep 9Do you deliver to Las Condes on Saturdays?
AgentObjective: Know the product, the quantity, and the date.
Juan P.
Sep 912 planters, terracotta, before the 20th.
Objective: Price sent and every question answered.
Camila V.
Moving40 white planters · $15 each · invoice sent
AgentObjective: Invoice sent and delivery date confirmed.
Sofía T.
Sep 9Delivery Thu 10:30 · paid
AgentBoundaries and the record
Rules it follows. A trail it leaves.
- Only quote prices from the catalog
- Never confirm a refund on its own
- Hand off when a customer asks for a person
- Stay on this board’s topics
Guardrails, per board.
What it may quote, what it may never confirm, when it must hand off — enforced on every reply.
- 9:21Moved Camila V. from Quoted to BookedObjective met · invoice #1187 sent
- 9:21Answered from Prices · $15 per unit for 40+Source: Prices.xlsx, sheet 2
- 9:14Answered from Delivery zones · Saturdays 10–14hSource: delivery-zones page
- 9:12Juan P. taken over by CarolinaAgent paused on this conversation
Nothing is lost.
Every answer, action, and move is logged with its source and who did it. Review any conversation, any time.
Start today
Hire an agent for every board.
Bound to its board, in your voice, working toward your objective — and one switch from off.