Comparison
Calypso vs. Kommo
Looking at Kommo for WhatsApp, or thinking about a switch? Kommo is a sales CRM for messengers with pipelines, bots, broadcasts, and AI on its upper plans. Calypso turns WhatsApp chats into Smart Boards worked by an agent that answers from your knowledge. Here is a detailed comparison, pricing included, to help you decide.
Calypso vs Kommo: what are the differences?
Calypso KommoWhat it is
Calypso ·Smart Boards on your WhatsApp number, each with a Calypso Agent that moves conversations toward an objective.
Kommo ·A sales CRM for messengers: pipelines in a board-like view, a unified inbox, bots, broadcasts, and AI features across WhatsApp, Instagram, and more.
Pricing model
Calypso ·Per workspace: $19, $49, or $199 a month with a fixed answer allowance. One seat included; extra seats $19 each. No metered overage, no minimum term.
Kommo ·Per user: $25 (Base), $35 (Advanced), or $45 (Pro) per user per month, billed for six months or longer. AI usage is metered in monthly AI credits per user.
AI agent
Calypso ·Included on every plan. One Calypso Agent per board, bound to it, in your voice, with guardrails, working the columns as steps.
Kommo ·AI reply, task, and summary suggestions on Base; up to 3 AI agents on Advanced and up to 50 on Pro, drawing on the plan’s AI credits.
Business knowledge
Calypso ·Documents, spreadsheets, websites, and images, scoped per board. Every answer shows its source.
Kommo ·Bots and AI agents you configure; the WhatsApp page does not describe answering from your uploaded documents with sources.
Pipeline
Calypso ·Every column carries an objective. The agent works each conversation until the objective holds, then moves the card itself.
Kommo ·Sales pipelines in a board-like view with pipeline automation on Advanced and above; leads move by rules or by people.
Human takeover
Calypso ·Take over and hand back any conversation; one switch pauses a whole board.
Kommo ·Team members work leads from the pipeline and inbox alongside bots.
Channels
Calypso ·WhatsApp, plus the same agent on your website, through the API, MCP, and n8n.
Kommo ·WhatsApp, Instagram, and other messengers; channel counts depend on plan and seats, unlimited on Pro.
Broadcasts and templates
Calypso ·Not offered.
Kommo ·WhatsApp templates, broadcast campaigns, flows, carousels, list messages, and buttons.
API
Calypso ·OpenAI-compatible API on every plan, plus MCP and an n8n node.
Kommo ·A public API and an integrations marketplace.
Free trial
Calypso ·14 days, no card.
Kommo ·14 days, no card.
Kommo details are taken from kommo.com (WhatsApp CRM page and pricing page) in September 2026 and paraphrased; prices in USD as listed there. Check their site for current terms. Kommo is a trademark of its owner.
About Calypso
Calypso turns WhatsApp chats into Smart Boards. Each board has an objective, its own knowledge, and a Calypso Agent bound to it that moves conversations forward column by column. Your team watches the progress on the board and takes control anytime: one switch pauses the agent, any conversation can be taken over and handed back, and everything is traced.
About Kommo
Kommo is a sales CRM built around messengers, positioned as the platform for selling with WhatsApp. It combines pipelines in a board-like view, a unified inbox, a no-code Salesbot, WhatsApp templates and broadcasts, booking, and AI features that grow with the plan, priced per user with monthly AI credits and a 14-day free trial.
Pricing comparison
Calypso
Calypso is priced per workspace, not per person. Starter is $19, Pro $49, Scale $199 a month, each with a fixed monthly answer allowance and storage. Extra answers are prepaid at $10 per 1,000 and extra teammates are $19 a seat, month to month. The AI agent is included on every plan and is not metered separately.
Kommo
Kommo is priced per user: $25, $35, or $45 per user per month on Base, Advanced, and Pro, billed for a minimum of six months, with Enterprise on request. Each plan includes a monthly pool of AI credits per user (750, 1,250, or 2,250) that AI features draw down, and channel limits that grow with seats.
A CRM pipeline versus Smart Boards
Calypso
A Smart Board looks like a pipeline and behaves like a plan. Each column says what must be true before a conversation moves on, and the Calypso Agent works the conversation until it does, then moves the card. New chats land in New, Hidden keeps personal contacts out of reach, and every card shows who is on it and what is unread.
Kommo
Kommo’s pipeline is a board-like view of leads with a unified inbox beside it. Leads move through stages by pipeline automation rules on Advanced and Pro, or by people dragging them. It is a strong sales CRM pattern, with the stage as a status rather than an objective the agent works toward.
Kommo AI versus the Calypso Agent
Calypso
Every board has its own Calypso Agent, included on every plan. It is bound to that board, answers in the voice and guidance you set, follows guardrails, and works each conversation toward the column objective. One switch turns it off and your team takes over with full context. Nothing is metered in credits.
Kommo
Kommo ships AI suggestions on every plan and AI agents on Advanced (up to 3) and Pro (up to 50), alongside a no-code Salesbot builder. AI usage consumes the plan’s monthly credits per user, so heavier automation means higher tiers or more seats.
Business knowledge
Calypso
Calypso Context turns your documents, spreadsheets, websites, and images into the knowledge each board answers from, scoped per board so Sales never quotes the return policy. Every answer carries its source, and your team can see it.
Kommo
Kommo’s bots and AI agents are configured inside the CRM. Its WhatsApp page describes reply suggestions, summaries, FAQs, and flows, and does not describe grounding answers in your uploaded documents with visible sources.
Channels, broadcasts, and templates
Calypso
Calypso is built for WhatsApp first, on your existing number. The same agent, knowledge, and guardrails also run on your website through the widget, and from your own tools through the API, MCP, and n8n. Calypso does not do broadcast campaigns.
Kommo
Kommo is broader on outbound: WhatsApp templates, broadcast campaigns, flows, carousels, list messages, buttons, click-to-WhatsApp ads, and Instagram alongside WhatsApp. If campaigns and multi-channel selling are the job, Kommo covers more of it.
Control
Calypso
A Hidden board that is completely out of bounds, guardrails per board, take over and hand back any conversation, one switch per board, and a trace of every answer, action, and move with its source.
Kommo
User roles and permissions in the CRM, with single sign-on, backups, and SLAs on the Enterprise plan.
Developers
Calypso
An OpenAI-compatible API on every plan, an MCP server for Cursor and Claude Desktop, an n8n community node, and a web widget. Point any client at Calypso and it answers with your business behind it.
Kommo
A public API, webhooks, and an integrations marketplace for connecting the CRM to other tools.
Kommo vs Calypso: which one to choose?
Choose Kommo if…
- You want a full sales CRM: lead records, pipelines, booking pages, and analytics in one place.
- You run broadcast campaigns, WhatsApp templates, and Instagram alongside WhatsApp.
- You are fine with per-user pricing on a six-month term and AI metered in credits.
Choose Calypso if…
- WhatsApp is where the work is, and you want conversations moved toward outcomes, not just tracked as statuses.
- You want an AI agent on every plan that answers from your own documents and shows its sources, with no credit meter.
- You want predictable per-workspace pricing, month to month.
- You want to stay in control: a Hidden board, guardrails, one switch, and a full trace.
Try the difference
Give your WhatsApp somewhere to go.
Create a Smart Board, set the goal and the steps, and let a Calypso Agent move conversations forward. Fourteen days free, no card.