Smart Boards
A board that knows its job.
Most inboxes are a pile. A Smart Board is a plan: every WhatsApp conversation on a board with an objective, its own knowledge, and a Calypso Agent that works it — scoped to that board, one switch from off.
whatsapp.calypso.so / boards New
0Hidden
MYSMartha S.
Sep 9Your Ex
Sep 9Snoop D.
Sep 9Personal chats stay off the boards and out of the agent’s reach.
Sales
4 openCalypso Agent- Catalog (12 PDF)
- Prices (3 Spreadsheet)
- Delivery zones (1 Website)
- Product photos (48 Image)
Support
GIJ +2 1 unreadCalypso Agent- Return policy, Warranty (6 PDF)
- Order history (1 Spreadsheet)
- Help center (1 Website)
Sofía T.
Sep 9Booked · Thu 10:30 with Dr. Ruiz
Internal
7 open CMCalypso Agent- Shift roster (1 Spreadsheet)
- Staff handbook (2 PDF)
- Intranet (1 Website)
What a Smart Board is made of
Three things an inbox never has.
Pick an element and watch the board change. An objective for the board and each column, the board’s own knowledge, a Calypso Agent bound to it, and one switch.
Sales
Objective: Turn every enquiry into a booked delivery.
Calypso Agent- Catalog (12 PDF)
- Prices (3 Spreadsheet)
- Delivery zones (1 Website)
- Product photos (48 Image)
Objective: Reply within a minute and learn what they need.
Marco B.
Sep 9Need the invoice for order #4821.
AgentValentina R.
Sep 9Do you deliver to Las Condes on Saturdays?
AgentObjective: Know the product, the quantity, and the date.
Juan P.
Sep 912 planters, terracotta, before the 20th.
Objective: Price sent and every question answered.
Camila V.
Sep 940 white planters · $15 each · invoice sent
AgentObjective: Invoice sent and delivery date confirmed.
Sofía T.
Sep 9Delivery Thu 10:30 · paid
AgentAnd everything a great inbox does
Every conversation, where the whole team can see it.
Every conversation, in a stage
New, in progress, waiting on the team, closed — stages you name. Drag a conversation to move it, close it, or take it over.
Off for the board, or for one conversation
Pause the agent on a whole board, or take over a single conversation. Either way the full context stays put.
Nothing waits unnoticed
Unread counts, who is on it, and how long it has been sitting — visible to the whole team, not buried in one phone.
One Smart Board per department
Sales, Support, Bookings — each with its own objective, knowledge, agent, and people. Scoped by design.
You are in control
Autonomous. Never unsupervised.
The agent works inside boundaries you set, and you can see everything it did.
See the controls in detail- A Hidden boardContacts you keep there are out of bounds. No agent reads them.
- Guardrails per boardWhat the agent may quote, never confirm, and when it must hand off.
- Take over, hand backAny conversation, any time, with its full context.
- One switch per boardPause the agent; your team is on the board instantly.
- Tracing and logsEvery answer, action, and move, with its source.
Questions and answers
Before you set up your first board.
Start today
Give every job its own board.
Sales, Support, Bookings — each with an objective, its own knowledge, and an agent your team can pause in one switch.