Calypso Context
Everything Calypso needs to know about your business.
Documents, spreadsheets, websites, and images become the knowledge each Smart Board answers from. Give each board only what it needs, see the source behind every answer, and keep everything else out of reach.
Knowledge
Illustrative · one bucket per board
Sales
64 sources- Catalog 12
- Prices 3
- Delivery zones 1
- Product photos 48
Support
8 sources- Return policy 4
- Warranty 2
- Order history 1
- Help center 1
Internal
4 sources- Shift roster 1
- Staff handbook 2
- Intranet 1
What it reads
Four kinds of sources. No reformatting.
Documents
Catalogs, policies, contracts, manuals. Drop in the PDFs your team already sends around.
Spreadsheets
Prices, stock, rosters, order history. The numbers your agent must get right, straight from the sheet.
Websites
Your site, your help center, your delivery zones. Point at a URL and Calypso reads the pages.
Images
Product photos, menus, floor plans, labels. Calypso reads what is in the picture, not just the file name.
How it is kept
Scoped, traceable, yours.
Scoped per board
The Sales agent answers from the catalog and prices. The Support agent answers from the return policy. Neither sees the other’s sources.
Traceable in every answer
Each reply carries the source it came from. Your team can see it; you decide what customers can see.
Out of bounds stays out
Contacts on the Hidden board are never read, never answered, never learned from.
Yours, isolated
Your knowledge stays in your workspace, is never shared with other customers, and is never used to train shared models. Export or delete it any time.
Start today
Teach it your business in an afternoon.
Drop in the files you already have. Each board gets only what it needs, and every answer shows where it came from.