Smart Boards

A board that knows its job.

Most inboxes are a pile. A Smart Board is a plan: every WhatsApp conversation on a board with an objective, its own knowledge, and a Calypso Agent that works it — scoped to that board, one switch from off.

whatsapp.calypso.so / boards
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Sales

4 open
Calypso Agent
On
  • Catalog · 12 PDFs
  • Prices · 3 Spreadsheets
  • Delivery zones · 1 Website
  • Product photos · 48 Images
64 sources
V

Valentina R.

Sep 9

Do you deliver to Las Condes on Saturdays?

Agent
M

Marco B.

Sep 9

Need the invoice for order #4821.

Agent

What a Smart Board is made of

Three things an inbox never has.

Pick an element and watch the board change. An objective for the board and each column, the board’s own knowledge, a Calypso Agent bound to it, and one switch.

What done looks like, for the board and every column.

Sales

Objective: Turn every enquiry into a booked delivery.

Calypso Agent
On
  • Catalog · 12 PDFs
  • Prices · 3 Spreadsheets
  • Delivery zones · 1 Website
  • Product photos · 48 Images
64 sources

Objective: Reply within a minute and learn what they need.

M

Marco B.

Sep 9

Need the invoice for order #4821.

Agent
V

Valentina R.

Sep 9

Do you deliver to Las Condes on Saturdays?

Agent

And everything a great inbox does

Every conversation, where the whole team can see it.

Every conversation, in a stage

New, in progress, waiting on the team, closed — stages you name. Drag a conversation to move it, close it, or take it over.

Off for the board, or for one conversation

Pause the agent on a whole board, or take over a single conversation. Either way the full context stays put.

Nothing waits unnoticed

Unread counts, who is on it, and how long it has been sitting — visible to the whole team, not buried in one phone.

One Smart Board per department

Sales, Support, Bookings — each with its own objective, knowledge, agent, and people. Scoped by design.

You are in control

Autonomous. Never unsupervised.

The agent works inside boundaries you set, and you can see everything it did.

See the controls in detail
  • A Hidden boardContacts you keep there are out of bounds. No agent reads them.
  • Guardrails per boardWhat the agent may quote, never confirm, and when it must hand off.
  • Take over, hand backAny conversation, any time, with its full context.
  • One switch per boardPause the agent; your team is on the board instantly.
  • Tracing and logsEvery answer, action, and move, with its source.

Questions and answers

Before you set up your first board.

Start today

Give every job its own board.

Sales, Support, Bookings — each with an objective, its own knowledge, and an agent your team can pause in one switch.