Smart Boards
A board that knows its job.
Most inboxes are a pile. A Smart Board is a plan: every WhatsApp conversation on a board with an objective, its own knowledge, and a Calypso Agent that works it — scoped to that board, one switch from off.
whatsapp.calypso.so / boards Ventas
4 abiertasCalypso Agent- Catálogo · 12 PDFs
- Precios · 3 Hojas de cálculo
- Zonas de entrega · 1 Sitio web
- Fotos de productos · 48 Imágenes
Valentina R.
9 sep¿Hacen entregas en Las Condes los sábados?
AgenteMarco B.
9 sepNecesito la factura del pedido #4821.
AgenteJuan P.
9 sep¿Puedo cambiar la hora de retiro?
AgenteCamila V.
9 sepQuiere un color personalizado · pasada a Carolina
Nuevas
0Ocultas
MYSMartha S.
9 sepYour Ex
9 sepSnoop D.
9 sepLos chats personales quedan fuera de los tableros y fuera del alcance del agente.
Ventas
4 abiertasCalypso Agent- Catálogo · 12 PDFs
- Precios · 3 Hojas de cálculo
- Zonas de entrega · 1 Sitio web
- Fotos de productos · 48 Imágenes
Soporte
GIJ +2 1 sin leerCalypso Agent- Política de devoluciones, Garantía · 6 PDFs
- Historial de pedidos · 1 Hoja de cálculo
- Centro de ayuda · 1 Sitio web
Sofía T.
9 sepAgendado · jue 10:30 con la Dra. Ruiz
Interno
7 abiertasCMCalypso Agent- Turnos · 1 Hoja de cálculo
- Manual del equipo · 2 PDFs
- Intranet · 1 Sitio web
What a Smart Board is made of
Three things an inbox never has.
Pick an element and watch the board change. An objective for the board and each column, the board’s own knowledge, a Calypso Agent bound to it, and one switch.
Cómo se ve el trabajo terminado, para el tablero y para cada columna.
Ventas
Objetivo: Convertir cada consulta en una entrega agendada.
Calypso Agent- Catálogo · 12 PDFs
- Precios · 3 Hojas de cálculo
- Zonas de entrega · 1 Sitio web
- Fotos de productos · 48 Imágenes
Objetivo: Responder en menos de un minuto y entender qué necesitan.
Marco B.
9 sepNecesito la factura del pedido #4821.
AgenteValentina R.
9 sep¿Hacen entregas en Las Condes los sábados?
AgenteObjetivo: Saber el producto, la cantidad y la fecha.
Juan P.
9 sep12 maceteros de terracota, antes del 20.
Objetivo: Precio enviado y todas las preguntas respondidas.
Camila V.
9 sep40 maceteros blancos · $15 c/u · factura enviada
AgenteObjetivo: Factura enviada y fecha de entrega confirmada.
Sofía T.
9 sepEntrega jue 10:30 · pagado
AgenteAnd everything a great inbox does
Every conversation, where the whole team can see it.
Every conversation, in a stage
New, in progress, waiting on the team, closed — stages you name. Drag a conversation to move it, close it, or take it over.
Off for the board, or for one conversation
Pause the agent on a whole board, or take over a single conversation. Either way the full context stays put.
Nothing waits unnoticed
Unread counts, who is on it, and how long it has been sitting — visible to the whole team, not buried in one phone.
One Smart Board per department
Sales, Support, Bookings — each with its own objective, knowledge, agent, and people. Scoped by design.
You are in control
Autonomous. Never unsupervised.
The agent works inside boundaries you set, and you can see everything it did.
See the controls in detail- A Hidden boardContacts you keep there are out of bounds. No agent reads them.
- Guardrails per boardWhat the agent may quote, never confirm, and when it must hand off.
- Take over, hand backAny conversation, any time, with its full context.
- One switch per boardPause the agent; your team is on the board instantly.
- Tracing and logsEvery answer, action, and move, with its source.
Questions and answers
Before you set up your first board.
Empieza hoy
Give every job its own board.
Sales, Support, Bookings — each with an objective, its own knowledge, and an agent your team can pause in one switch.